Responsibilities
* Respond to escalations from 2nd Line support teams.
* Maintain and support PKI solutions across secure environments.
* Support backup and storage platforms and provide updates to leadership.
* Monitor systems using event management tooling and resolve incidents.
* Carry out change activities in line with defined processes.
* Support release readiness for new services entering live environments.
* Produce and maintain technical documentation and schedules.
* Travel to sites to support PKI activities when required.
Skills and Experience
* Strong experience with enterprise storage platforms such as Dell Avamar and Data Domain.
* Solid understanding of PKI technologies including Microsoft and Thales solutions.
* Experience supporting cloud-based storage environments.
* Knowledge of VMware cloud technologies.
* Experience working with ITSM processes and tooling.
* Server administration experience across Windows Server environments.
* Exposure to event monitoring tools such as SCOM.
* Experience using VMware vCenter.
Additional Information
* DV clearance and sole UK nationality required.
* Applicants holding or who have held high level security clearance are most welcome. Successful applicants will be required to be security cleared prior to appointment, which may take up to 18 weeks.
We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.
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