We are looking to recruit a Catering Operations Manager for an independant company operating in-house daytime cafes/restaurants with strong family values centred around customer service, professionalism, quality of product, and high standards.
Based in the Staffordshire Moorlands area you will have full financial, operational and strategic responsibility for the cafes/restaurants, and will be a passionate foodie with strong financial and commercial acumen. As well as possessing excellent people management skills and the drive to succeed.
Without corporate brand constraints you will have the autonomy to work with the owners to really develop the offer and shape the business. Very much move the business on.
A massive bonus is that the cafes/restaurants are daytime operations, so you will have a great work life balance.
Benefits:
Free parking
Employee discounts
Company pension
The role:
Accountability for multiple P & L accounts, budgets, costs and labour
Recruit, train, develop, lead, motivate and performance manage your team
Developing the food offer with the exec chef
Liaising and negotiating with suppliers
Implement and manage rebust control measures to ensure consistency and compliance
Work with the managers to drive sales
Have a keen eye for detail - know what good looks like
Ensure the delivery of exceptional customer service
Work to company targets and KPIs'
You will have:
Experience as a restaurant/cafe/food led pub/coffee shop area/senior manager/operations/multi-site/manager in high volume commercial customer facing operations - ideally a mix of independent and corporate cafes/restaurants
Menu development skills alongside a creative approach to driving sales
Very strong financial & commercial acumen - P & L accountability
Excellent communication, people management, leadership and coaching skills
A lead from the front approach and a very keen eye for detail
An intrinsic understanding of legislation & compliance
The ability to motivate and enthuse people and teams to deliver results
A positive and outgoing personality and outlook
IT literacy - working with systems & process
Apply today
Please note: You must be resident in the UK and eligible to work. We will respond to your application as soon as possible, and please bear with us because we are experiencing very high numbers of applications at the moment.
Penny Cook Recruitment is an equal opportunities employer, a recruitment agency dedicated to recruitment in the Hospitality Industry.
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