Job Description
Job Title: Apprentice Customer Service Advisor
Full time: Apprenticeship
Hourly rate: £11.09
Address: 3 Capital Quarter, Tyndall Street,, Cardiff, CF10 4BZ
Start Date: 23/2/2026
Start your future with EE – Where your voice could be the start of something big
What’s in it for you:
* A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship
* An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months)
* Huge discounts off your Mobile and Broadband packages, starting at £10 a month
* Huge discounts off other tech such as Smart watches, speakers, tv’s, gaming consoles and subscriptions
* Discount codes to give out to friends and family
* Support to carve your own career path. We’re passionate about helping our people grow the career they want
* Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front
* Online GP: Access to a private GP 24/7 for you and your immediate family
What you’ll be doing: