Overview
Please note, at this stage, the role is open only to internal staff (including NHSP and Agency staff currently on placement within our organisation) and staff substantively employed within Kent and Medway NHS Trusts and the Kent and Medway Integrated Care Board (ICB). Any individual who is at risk of redundancy will be given priority, provided they meet the essential criteria.
An exciting opportunity has arisen for a forward-thinking, dynamic Operational Team Manager with a professional mental health qualification to lead the Medway Psychiatric Liaison Team as we transition to the national CORE 24 model, meeting Kent and Medway Mental Health NHS Trust transformation priorities and with a view to obtaining PLAN accreditation.
We are seeking a transformational leader and manager to be responsible for utilising data and information from a range of sources to manage, monitor and maintain safe and effective day-to-day delivery of Maidstone Liaison Psychiatry service.
You will ensure the service performs at a high level, meeting key performance indicators and putting measures in place to address any areas of shortfalls.
This will include ensuring that staff feel empowered and invested in delivering excellence, and supporting them to achieve this.
You will also be responsible for managing resources, including managing a budget.
The post holder must hold a full, valid, UK driving licence and have access to a car/vehicle to use for business purposes (unless you have a disability as defined by the Equality Act 2010).
Responsibilities
* You will be a highly motivated, enthusiastic mental health professional committed to promoting patient-focused care and treatment for adults of all ages in an acute hospital environment.
* Be accountable for teams' performance, operational delivery of safe and effective care and budget management in Community Services for adults over 18 years of age.
* Empower staff to deliver high service performance by utilising a transformative and proactive approach
* Meet the required local and national targets and standards in relation to quality, performance governance, workforce planning and finance
* Develop a positive team "can do" attitude and culture through role modelling and setting out team expectation.
* Strategic management of targets and performance, including waiting time and caseload management, day to day operational management which includes staff management such as wellbeing, sickness, absences, e-rostering, governance and financial management
Organisation context
We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Rated ‘Good’ by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year.
Vision and values
Our vision is simple: We are here to help communities not just live with mental illness, but live well. It’s why we’re passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident.
Join us
Join us - if you share our passion for better mental health care and want to be part of a team that’s doing well together.
Contract and responsibilities
* Provision of Managerial Supervision and Appraisal.
* Joint responsibility for CQC expectations
* Offer training, consultation and advice to colleagues working in the Acute hospital setting.
Please refer to the attached job description for the full details on the responsibilities and person specification
We are serious about diversity and inclusion, and we are working hard to build this into our DNA. We warmly welcome applications for any of our roles from people from diverse backgrounds, and we are proactively encouraging applications from under-represented communities for our more senior roles, like this one.
This advert closes on Tuesday 10 Feb 2026
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