Better places, thriving communities.
Security Retail Operations Manager
Company: Mitie Business Services - Security
Hours: 45 hrs per week – flexibility required as hours will be varied.
Package: Company car & fuel card, holiday and other benefits.
Mitie are currently looking to recruit a Security Retail Operations Manager to oversee the Avonmouth region and business plan ensuring the division is delivering to agreed objectives/targets.
Our Operations Manager will be assisting with managing the day-to-day operational running of the branch through effective management of staff and customers. The Operations Manager will work closely with the Regional Management Team to provide excellent customer service, employee satisfaction and ensure that all business-related tasks are completed in a timely fashion—further ensuring regional operational growth plans.
Responsibilities
* Ensure employee welfare checks are completed.
* Help complete monthly branch-based business report.
* Recruit, motivate and train all employees operating out of the branch ensuring correct manning and optimal resource profiles.
* Manage customer requirements through provision of visit reports where required.
* Conduct and monitor staff appraisals of direct reports; set clear objectives, support and develop all direct reports and ensure appropriate succession plans are in place.
* Build, maintain and manage positive relationships.
* Adhere to client KPIs.
* Act as duty manager for the manned guarding business in branch on a rota basis with other Operational Managers.
Qualifications
* Full clean driving licence.
* Front line SIA licence.
* At least 2 years security industry experience.
* Financially aware.
* Good interpersonal skills.
* Proven experience in problem solving.
Benefits
Our market-leading offering provides benefits that suit your lifestyle. We offer a virtual GP, financial wellbeing assistance through our Salary Finance scheme, flexible lifestyle benefits platform Choices, high street discounts, cycle-to-work scheme, life cover up to four times your salary, enhanced pension contributions, save-as-you-earn scheme and Mitie Matching Share Plan.
Mitie Stars recognition for hard work, with cash prizes and a chance to win a £10,000 top prize at the end of the year.
We offer diverse training and development avenues via a wide selection of learning resources.
Since 1987, Mitie's 80,000 employees have been maintaining companies globally; we are the UK's leading facilities management and professional services company, serving clients across banking, critical government sites, hospitals and schools.
Join our Mitie Team. Together our diversity makes us stronger.
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