Administration/Waiting List Manager - Ophthalmology
Administration/Waiting List Manager - Ophthalmology
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NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.
THIS POST IS ONLY OPEN TO INTERNAL CANDIDATES OF NHS GREATER GLASGOW & CLYDE.
This is a permanent, full time position.
The shift pattern for this position is Monday to Friday 09:00 to 17:00.
NHSGGC, South Sector Directorate Has An Exciting Opportunity For Full-time Band 5 Waiting List & Admin Manager Within The Ophthalmology Service. Ophthalmology Provides Services On 8 Hospital Sites Across NHSGGC, Receiving Over 2000 New Referrals Per Month. The Service Has 40 Consultants Supported By Optometrists, Orthoptists And Nursing Staff. The Post Reports To The Ophthalmology Service Support Manager And Key Tasks Include
* Management of staff including Medical secretaries, Audio Typists and Coordinators.
* Day–to-day management of the waiting lists / times ensuring compliance with waiting list procedures and with waiting time guarantees & targets in line with ‘New Ways’ and the Patients’ Rights Act.
* Managing clinic & theatre capacity to ensure that clinical priorities and waiting time targets are met through effective use of available resources.
Requirements
* Applicants will require a minimum of 3 years’ experience within an NHS administrative setting.
* Detailed knowledge of NHS waiting list procedures & medical records secretarial practices.
* Experience of managing and supervising staff is desirable, with the ability to organise, motivate and develop teams.
* Ability to work on own initiative and under pressure, making decisions and dealing with numerous concurrent tasks at varying timescales
Informal contact: Donna McCarter, Service Support Manager, 0141 211 1013, Donna.mccarter@nhs.scot
Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.
Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies.
Failure to comply with this requirement may result in your application being withdrawn from the application process.
For application portal/log-in issues, please contact Jobtrain support hub in the first instance.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Administrative
* Industries
Hospitals and Health Care
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