Interviews starting this week send your CV if you have admin/customer service experience Recruitment experience a bonus but not essential. A minimum of five GCSE's to include English Language and Maths (Grades A -C) or equivalent qualification Location in Armagh, BT61 7PR KEY DUTIES / RESPONSIBILITIES * Act as point of contact for all customers and clients ensuring that all queries/ issues are cascaded up to the relevant person, if appropriate. * Provide high quality administrative support to respective service area ensuring the effective operation of systems and procedures. * Input, process, monitor and validate information effectively in a timely manner ensuring accuracy and attention to detail. * Assist with the analysis and monitoring of information/statistics. * Collate information and assist with the preparation reports, documents and proposals for senior staff within the service area as well as routine advice, guidance and assistance as required. * Contribute to the compilation of relevant protocols and procedures for service area. * Assist in the development and implementation of relevant systems within the service area. * Ensure that stationery stock levels are maintained, replenished and stored securely. * Ensure a continual high standard of service is provided to all staff, customers, members of the public and suppliers. * Continually seek to improve the service delivered within your service area by committing to attend personal development training, demonstrating a team work ethic and embracing change. SPECIFIC FUNCTIONAL RESPONSIBILITIES * Process and deliver all end to end recruitment and selection activities in line with agreed best practice processes, protocols and procedures. * Assist in the resolution of escalated issues coming from the Recruitment and Selection Shared Services Centre * Create and regularly review HRPTS and offline databases & reports to monitor specific recruitment and selection activities required, to identify delivery risks and provide solutions * Communicate system related issues to Recruitment and Selection Team Leader. * Process and audit transactions and data entry, ensuring that the HRPTS system is adequately maintained to ensure accurate recruitment and selection processing and to deliver appropriate data transfer interfacing. * Provide administration support to the Recruitment and Selection Shared Service Centre by ensuring that all end to end recruitment & selection activities are delivered in an effective up to date and accurate manner. * Provide customer service to employees and all levels of staff by receiving and responding to questions regarding systems, policy and procedures