Job Title: Part-Time Receptionist
📍 Location: Cardiff
🕒 Hours: 25 hours per week, Monday to Friday
⏰ Shifts: 08:00 - 13:00 or 13:00 - 18:00
💷 Pay Rate: £12.45 per hour
📅 Sector: Wider Public Sector
About the Role:
We are currently seeking a reliable, professional, and friendly Part-Time Receptionist to join a public sector organisation in Cardiff. This role is vital in ensuring a welcoming and efficient front-of-house service to visitors, staff, and the wider community.
You will be the first point of contact for all face-to-face and telephone enquiries, providing excellent customer service and administrative support in a fast-paced, public-facing environment.
Key Responsibilities:
Greet and assist visitors in a professional and courteous manner
Manage incoming calls, emails, and enquiries
Maintain visitor logs and ensure security procedures are followed
Provide general administrative support to internal teams
Schedule appointments and manage meeting room bookings
Handle incoming and outgoing mail
Requirements
Excellent communication and interpersonal skills
Strong organisational skills and attention to detail
Ability to remain calm and professional under pressure
Competent in the use of Microsoft Office (Word, Outlook, Excel)
Working Hours:
You will work 25 hours per week, Monday to Friday, on a rotating shift pattern:
Morning Shift: 08:00 - 13:00
Afternoon Shift: 13:00 - 18:00
Flexibility to cover either shift is essential.
What We Offer:
Competitive hourly rate of £12.45
Stable part-time hours with a consistent weekday schedule
Opportunity to work within a respected public sector organisation
Supportive team environment
Brook Street NMR is acting as an Employment Business in relation to this vacancy