Overview
University College London Hospitals NHS Foundation Trust (UCLH) is one of the largest NHS trusts in the United Kingdom, providing first class acute and specialist services locally and to patients from throughout the UK and abroad. The Division of GI Services includes hepatopancreatobiliary (HPB), colorectal, upper GI cancer, obesity, nutrition and vascular services, and is responsible for a 50 bedded ward, Endoscopy Unit and a GI Physiology Unit. The Endoscopy Unit provides first class administration and reception services to the Division, supporting patient pathways and coordinating clinical correspondence.
The Admin Co-ordinator role is part of the Patient Pathway team, coordinating patient journeys and assisting the Clinical Nurse Endoscopists with administrative tasks.
Responsibilities
* Co-ordinating and taking responsibility for the patient pathways within their designated sub-specialty areas.
* Co-ordinating the day case admissions within the Endoscopy Unit.
* Providing a primary point of contact between the multi-disciplinary team and their colleagues, patients, and relatives.
* Acting as a source of advice and support for troubleshooting non-routine matters or resolving initial complaints.
* Supporting the clinical and administrative teams to provide a positive patient experience.
* Supporting and providing cross cover for all administrative areas across the Division when required so that all areas are sufficiently staffed to provide a consistently high level of patient satisfaction.
Qualifications and Experience
Successful candidates will have previous administration experience and either experience of working in an NHS organisation or a desire to work within a healthcare organisation. They will be able to communicate with a range of patients and colleagues and possess excellent team working, negotiation and organisation skills. Above all they will be committed to helping us deliver excellent patient care.
Development and other information
We offer excellent development opportunities for administration staff both within the Division and across the organisation.
Please note that due to a high volume of applications received, this vacancy will now close on 11th March 2026 at 23:59. You are advised to immediately submit your application.
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
* University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
* National Hospital for Neurology and Neurosurgery
* Royal National ENT and Eastman Dental Hospitals
* University College Hospital Grafton Way Building
* Royal London Hospital for Integrated Medicine
* University College Hospital Macmillan Cancer Centre
* The Hospital for Tropical Diseases
* University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses and are committed to sustainability and becoming a carbon net zero health service with targets for direct emissions by 2031 and indirect emissions by 2040.
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
How to apply
This advert closes on Wednesday 11 Mar 2026.
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