Are you a strong administrator who has experience working within an office-based environment with great customer service skills?
Based in Welwyn Garden City this company has had a period of unprecedented growth in both size and monetary turnover. They are now looking for an Operations Administrator to provide administrative support to the Operations Manager and to assist with scheduling, software system maintenance and booking in reactive works along with supporting the administration and financial teams where required.
Key Responsibilities:
1. To oversee and support the daily arrangements for the field service team, ensuring safe and efficiently arranged access for all works.
2. Ensure the client is fully aware of the engineer’s attendance and ensure efficiency of site access and service delivery is the result.
3. Assisting the Operations Manager with scheduling, software system maintenance, booking in contract works and reactive works, reaction to daily issues arising, and initial communication with the client.
4. Assisting the administration team and financial team with completed works and schedule enquiries. Communication Reporting to the Operations Manager, and First Point of Call for the Field Service Technicians to ensure our services are delivered efficiently and to the Client requirements and expectations.
5. Liaising with the Service Team Managers, Technical Manager, Administration Manager, C...