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Hearing aid dispenser

Nairn
Posted: 6h ago
Offer description

Audiologist / Hearing Aid Dispenser Location: Multi Site Clinical team covering areas like Nairn, Inverness and Keith Salary: Competitive base salary (circa £35,000 Per Annum, dependent on experience). £5,000 car allowance. Uncapped commission (OTE £85,000–£100,000 Per Annum) Who we are looking We are seeking a qualified and patient-focused Audiologist / Hearing Aid Dispenser to join a well-established, multi-site clinical team. This is a primarily clinic-based role offering the opportunity to deliver high-quality audiological care within a supportive and collaborative environment. You will take full ownership of the patient journey, from initial assessment through to fitting and long-term aftercare, working closely with optical colleagues and front-of-house teams to deliver a seamless patient experience. Key Responsibilities Conduct comprehensive hearing assessments and diagnostic testing. Perform ear examinations and ear health checks. Provide hearing aid consultations, fittings, and programming. Deliver ongoing aftercare, servicing, and patient rehabilitation. Carry out microsuction wax removal (training provided if required). Manage clinic diaries and appointment schedules. Maintain accurate clinical records and patient documentation. Liaise with hearing aid manufacturers and suppliers. Support stock management and equipment maintenance. Patient Journey Patients typically enter via an optical screening/referral pathway Full ownership of care from: Assessment (60 mins) Health checks (30 mins) Fittings (60 mins) Follow-ups (40 mins) Supported by an internal marketing function and strong patient flow Service Offering Hearing assessments & screening Microsuction wax removal (gold standard) Hearing aid consultation & fitting Ongoing aftercare and servicing Up to 5-year warranties and 60-day guarantee Hearsmart Appointment Combined ear health check and wax removal HD visualisation for patient education Optional hearing screening Pricing Structure: £70 (both ears) £50 (one ear) £25 consultation (if no wax present) Hearing Aid Portfolio: Invisible titanium devices Rechargeable solutions App-connected technology Price Bands: Bronze: £1,495 Silver: £2,795 Gold: £3,195 Platinum: £3,695 Working Environment Clinic-based role across key locations (including Nairn, Inverness, and Keith). Part of a wider network of 42 practices and ~350 staff. Strong collaboration between optical and audiology teams Optical teams assist with screening and minor repairs Front-of-house manages 80% of administrative workload. Systems & Equipment Otometrics Oracle NOAH & Optix Access to leading hearing aid manufacturers: Oticon Sonova (Phonak / Unitron) Starkey Resound Candidate Requirements RHAD qualification or BSc in Audiology. Open to both NHS and private sector backgrounds. Newly qualified candidates welcome. Full UK driving licence. Willingness to travel between clinic locations. Key Competencies Strong clinical expertise and attention to detail. Patient-first, ethical approach to care. Ability to work efficiently in a fast-paced clinic environment. Excellent communication and interpersonal skills. Collaborative mindset within a multidisciplinary team. Salary & Benefits Compensation Competitive base salary (circa £35,000, dependent on experience). £5,000 car allowance. Uncapped commission (OTE £85,000–£100,000). Benefits 34 days annual leave (including bank holidays) Enhanced sick pay Pension scheme Staff discounts: 2 fully funded optical vouchers per year 6 family vouchers (50% off) Hearing aid discounts for staff and family Access to employee benefits platform Additional Information Typical working hours: Monday–Friday, 9:00am –17:00pm Strong focus on CPD and ongoing training. Access to modern equipment and established patient base. Structured clinical templates and appointment times. Culture & Values Patient-first care. Clinical excellence. Continuous professional development. Collaborative and supportive team environment. Ideal candidates will be Clinically confident and patient-centric. Strong communicators. Not sales-driven, with a focus on ethical care. Aligned with a modern, professional clinical culture.

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