Areti Group | B Corp™ is hiring a part-time Product Support Lead to join their fast-growing SaaS business in Southampton. This hybrid role emphasizes leadership, product knowledge, and continuous improvement in product support. You will manage a support team of engineers, act as a product ambassador, and enhance customer satisfaction.
The ideal candidate will have experience in SaaS environments, strong analytical skills, and the ability to implement effective support processes. This is a unique opportunity to shape product support within the organization.
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