Product Support Engineer - Rail
Location: Stoke Gifford (Depot Based) - Bristol
Full Time, Mon - Fri
Job Summary
At Rolls‑Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere.
The Product Support Engineer will conduct and support routine maintenance and repairs on mtu rail products to the standard specified in the approved manuals in accordance with the requirements of the contract(s). This role embraces digitalisation.
As the Product Support Engineer for Rail you will report to the Site Team Leader or Site Supervisor.
Responsibilities
* Perform preventative, scheduled maintenance and/or corrective maintenance activities in accordance with the maintenance schedule, manuals and contract.
* Actively participate in the ongoing continuous improvement activities for both maintenance and procedures. Provide new suggestions for improvement.
* Conduct planned maintenance tasks in accordance with the operating instructions.
* Attend and participate in meetings with the customer where necessary to obtain sign off for work that has been carried out on the customers equipment.
* Undertake fault finding and repair when required using appropriate technical information such as Technical drawings and fault finding guides.
* Complete relevant documentation for all work carried out in order to accurately record activities that are recorded for the company and the customer.
* Proactively involve in the Company’s HSQE management processes.
* Maintain cleanliness of the SGB onsite facilities.
* Attend local and factory training courses when necessary to ensure skills remain current.
* Perform any other related activities reasonably required e.g. to cover work in another depot.
* Accurately report parts used during service work as per internal processes to ensure our stock is effectively controlled and accounted for.
* Make effective use of IT systems such as Go!Care, C4S, eWeb, Go!Manage, Go, Diasys, Outlook etc.
Position Qualifications
* From an engineering background
* NVQ Level 2 in Engineering or Equivalent
* Outstanding safety awareness
* Proficient in MS Office, particularly XLS, Word and email. On the job training will be provided for SAP, MTU Business Portal
Preferred Requirements
* Proactive and with good initiative
* Strong organising skills and a flexible attitude
* Works well with others
Contract
Permanent
EEO Statement
Rolls‑Royce are committed to being a respectful, inclusive, and non‑discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.
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