Company Description
FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.
With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.
We are now looking for a Supervisor to join our team in our brand new store in Maidstone.
Job Description
The Role
1. Support with daily workload and delegation to team
2. Supervise work, check completion and deliver to expectation set by line manager
3. Use business communication tools for completion of tasks and ensure your team understand all key functions
4. Understand all process and procedures and set the example for others
5. Demonstrate good practice with seasonal guidelines, campaigns and merchandising principles
6. Support with maintaining store environment and housekeeping standards
7. Understand company policy and rules regarding security measures and demonstrate compliance and controls
8. Understand how to maximise sales opportunities and ensure an exceptional customer experience in line with customer and business requirements
9. Understand product features and benefits, ensuring knowledge is kept up to date in line with new products
10. Understand and deliver to merchandising guidelines to ensure effective product placement, and meeting the expectations of brand partners
11. Understand KPI targets and expectations to achieve results
12. Demonstrate commercial awareness and adopt right product, place and time compliance
13. Engage with and feedback issues to contribute to the wider business
14. Support with identifying development needs within the team
15. Support senior management to coach the team
16. Demonstrate strong, positive communication to all levels, motivating the team and building good working relationships within store
17. Support senior management to coach the team
Qualifications
The Requirements
18. Experience of leading a team within a retail environment
19. Knowledge of and passion for luxury brands
20. Ability to drive sales through excellent service
21. Understanding of visual presentation and how to impact sales floor commercially
22. Ability to motivate a team with effective communication
Additional Information
The Rewards
23. Basic salary £28,256 per annum
24. Weekly/Monthly & Quarterly Commercial Bonuses
25. Stocktake Bonuses
26. Commission led bonuses across a wide range of products
27. Monthly Group Rewards and Recognition
28. Long Service awards
29. Join the Fearless1000 Incentive Scheme watch video to find out more
30. We offer a wide range of Development Courses with National Qualifications
31. 28 Days Holiday
32. 50% Instore Uniform Discount
33. Discounted Gym membership
34. Cycle to work scheme
35. Group Wide 20% Discount across all Frasers Group brands