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Dove & Hawk are working in partnership with a high end residential Property Management firm in Central London. They are currently in the process of hiring a Residential Building/Estate Manger for their property in South Kensington, Central London. The role itself would suit someone with 3+ years' experience working within a similar role who has experience working with HNWI who occupy property in the Prime market of Central London:
Duties/Functions of the Role:
* Overseeing all aspects of the building operations, including front desk, communal housekeeping, maintenance, and residential service for a 52 property block and gardens.
* Creating and maintaining a positive work environment, fostering a culture of exceptional customer experience, attention to detail and collaborative teamwork.
* Developing and implementing strategies to achieve targets and profitability goals.
* Monitoring and analysing financial performance, budgets, and expenses.
* Ensuring strict compliance with health, safety, and licensing regulations.
* Regularly conducting building inspections to maintain cleanliness, safety, and quality standards.
* Handling residential enquiries, comments, and complaints in a professional and timely manner.
* Collaborating with other teams within the business to maximise occupancy and profits.
* Fostering strong relationships with residents, vendors, and partners.
* Staying updated on industry trends, community activities and best practices to continuously improve resident experience.
Requirements of the role:
* At least 3+ years prior experience working in a similar Residential Building Manager/Estate Manager role.
* Excellent communication skill (both written and verbal).
* A Strong understanding of property management practices & regulations.
* Exceptional interpersonal skills.
* A proven track record of connecting, understanding and responding with empathy & professionalism with HNWI.
* IOSH Qualification (preferred but not essential)
* NEBOSH Qualification (preferred but not essential)
Salary Budgets: £50,000pa + Benefits
Required Working Hours: Monday to Friday 9am-5pm (No weekend cover required)
If you are a Residential Building Manager/Estate Manager looking to join a professional brand in the Prime property market of Central London; apply now or contact Matthew Squirrell at Dove & Hawk quoting vacancy reference: 11055.
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Customer Service
* Industries
Real Estate and Hospitality
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