Description Suffolk County Council Address: Endeavour House, Ipswich, IP1 2BX - Hybrid Salary: £48,163 per annum (pro rata if part time) Hours: 37 hours a week, flexible working options available Contract: Fixed Term or Secondment for up to 18 months As a modern, flexible and effective organisation, we’re driven to make a positive difference to the environment, the communities we serve and the careers of our people. That’s why, when you join us as a Business, Engagement and Information Manager, you’ll be encouraged to share your fresh thinking and empowered to explore new ideas that will shape and improve our services as well as your career. Reimagine the possibilities. Your role and responsibilities This is a pivotal position within our Business Management Team in Adult Social Care (ASC). You’ll lead strategic engagement, oversee information governance, and support risk and business continuity planning across the directorate. You’ll work closely with senior leaders, manage a small but high-performing team, and drive initiatives that influence how we communicate, govern, and deliver services. If you thrive in a fast-paced, collaborative environment where no two days are the same, this could be the perfect opportunity for you. You will Lead directorate-wide engagement strategies, briefings, and communications. Manage the ASC recruitment process in partnership with HR. Oversee Information Governance and Freedom of Information (FOI) responses. Support Business Continuity planning and quality assurance. Deputise for the Head of Business Management when required You will need Strong written and verbal communication skills, with the ability to convey complex or sensitive information clearly and confidently. Excellent organisational and time management skills, with the ability to manage competing priorities. Experience leading or contributing to projects, ideally within the public sector or a similarly complex environment. Confidence using digital platforms, including Microsoft Teams and other IT tools. Analytical thinking and sound decision-making skills. A collaborative mindset and the ability to build positive relationships with colleagues, senior leaders, and external partners. You can view a full list of requirements in the Job and Person Profile (Word). If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application. The team The Business Management Team is a small, dynamic, and highly motivated group at the heart of Adult Social Care. Based at Endeavour House in Ipswich, we’re part of the wider Business and Finance Service that spans the county. We play a vital role in enabling key functions across ASC, including information governance, staff engagement, risk management, business continuity, and strategic communications. Our team is known for delivering above expectations, thriving on collaboration, agility, and a shared commitment to making things happen. We live and work by Suffolk County Council’s WE ASPIRE values: Wellbeing, Equality, Achievement, Support, Pride, Innovation, Respect, Empowerment. These values shape our culture and foster a supportive, inclusive environment where everyone’s contributions are valued. We offer a hybrid working model. While our team is based at Endeavour House, our collective office day is Monday. The rest of the week is flexible, with remote working available depending on role requirements. We’re committed to supporting work-life balance. Empowering Everyone We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report. For more information Please contact Kylie Waters (she/her) for a casual conversation. You can reach them initially by emailing Kylie.Waters@suffolk.gov.uk. A follow up conversation will then be organised with you directly. If you want to apply for a secondment, read the secondment policy first. Make sure you get permission from your current manager before submitting your application. How to apply Step 1 - Read the Job and Person Profile (Word). Step 2 - Click ‘Apply Now’ to start your online application. Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template. Tell me about a time you worked with senior management to deliver key communications or engagement initiatives. What approach did you take and what was the outcome? Can you share an experience where you managed information governance or data protection issues? What challenges did you face and how did you resolve them? Can you describe a time when you led or managed business continuity planning? What specific steps did you take to ensure service delivery and managing immediate risks? Step 4 - Upload a CV (without name and personal details). We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process. Please note: Without a supporting statement and CV, your interest will not be progressed. If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing recruitment@suffolk.gov.uk or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process. Closing date: 11.30pm, 2 November 2025. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. LI-Hybrid