Team Leader – Call Centre (1 Day in Office, 4 Days from Home)
Salary: £40,000
Location: Kent, UK
Huntress Recruitment is looking for an experienced Call Centre Team Leader to join their dynamic, customer-focused team in Kent
* Hybrid working: 1 day in the office, 4 days from home.
* Salary: £40,000 per year.
* Lead and support a motivated team while enjoying flexible working.
What you’ll do:
* Lead and coach the call centre team to deliver excellent service.
* Monitor calls, provide feedback, and maintain high standards.
* Handle escalated customer issues professionally.
* Support scheduling, workflow planning, and team development.
What we’re looking for:
* Experience in a call centre, ideally in a leadership role.
* Strong communication and coaching skills.
* Confident problem-solver and decision-maker.
* Friendly, approachable, and professional.
Apply today to take the next step in your leadership career!