Compliance Lead – Training Qualifications UK
Location: Hybrid flexible, Sale Manchester
Salary: £28,000 - £32,000 DOE
Reports to: Compliance Manager
Overview
Training Qualifications UK is the fastest-growing awarding organisation in the UK, and a market‑leading End‑Point Assessment Organisation. We work with over 500 schools, colleges, universities and training providers worldwide to provide qualification certificates, endorsements and apprenticeships to more than 150,000 learners.
Our compliance team loves rules, debating, interpreting and applying them to ensure that our growing business operates fully in line with regulatory requirements.
Key Responsibilities
* Support implementation and ongoing management of TQUK’s organisation‑wide compliance framework.
* Manage a cycle of self‑evaluation and continuous improvement across various pillars and teams.
* Coordinate appeals handling, ensuring lessons learned are implemented and appeals are concluded within SLA.
* Support preparation of submissions for regulatory activity.
* Coordinate the logging of issues and potential adverse effects, supporting reporting teams in issue management in line with regulator objectives.
* Lead Quality Improvement and Audit (QiA) activities across the company and deliver data‑based reports with actions that support compliance and quality improvement.
* Coordinate B3 event notifications to the regulator.
* Coordinate B4 requests for information from the regulator.
* Interpret information from external stakeholders, ensuring lessons learned are embedded, accurate records kept, and trends and themes evaluated.
* Support teams in embedding a compliance culture and understanding Ofqual requirements, facilitating training where required.
* Support teams to understand their roles and responsibilities in relation to compliance with regulatory requirements, acting as the first point of contact for compliance‑related matters.
* Answer queries from internal and external customers relating to compliance.
* Brief managers and heads on compliance‑related matters and changes in the regulatory landscape, focusing on regulated vocational and technical qualifications.
* Coordinate effective use of Compliance Team resources to deliver high‑quality outcomes.
* Provide feedback to the Compliance Manager and Compliance Team colleagues where required in line with established reporting mechanisms.
Other Responsibilities
* Develop and maintain an understanding of the wider educational landscape, especially regulatory arrangements related to vocational and technical education.
* Maintain an in‑depth knowledge of TQUK products and services and all related regulatory documents.
* Assume additional responsibilities related to the function of the Compliance Team as required.
* Represent TQUK at compliance‑related forums and events.
Key Requirements
* Track record of working in an environment where attention to detail is paramount.
* Experience coordinating processes with outcomes returned within agreed timescales.
* Excellent written and spoken English.
Key Characteristics
* An excellent communicator with a commercial outlook, able to interact with stakeholders across the business.
* A growth mindset and the ability to apply initiative to develop creative solutions.
* Analytical, with an understanding of the evaluation of activity, preferably through audit.
* Confident, ambitious with a can‑do, will‑do attitude.
* Well‑motivated, enthusiastic, and able to work independently.
* Capable of keeping an eye on the bigger picture and appreciating how the role fits into the business.
* Passionate about education and its opportunities.
* Ability to work flexibly, adapt to different environments and solve problems.
* Outstanding attention to detail.
Key Benefits
* Training, Qualifications & Apprenticeships – it’s what we do!
* Company sick pay upon completion of probation.
* 25 days annual leave plus 8 days bank holiday (33 days total).
* Additional annual leave day each year after 2 years of continuous service (up to 28 days).
* Extra day off to celebrate your birthday.
* Annual loyalty bonus.
* Annual salary review.
* Bupa healthcare benefits.
* Employee Assistance Programme (EAP).
* NEST pension.
* Cycle‑to‑work scheme.
* Positive and supportive working environment.
* Comprehensive onboarding.
* Work‑life balance support.
We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Should you require any additional support during the recruitment process due to a disability, please contact us so we can assist you.
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