Job Description
Job Title: Network Coordinator / Transport Administrator\n Location: Portsmouth\n Salary: £27,801.01 per annum\n Job Type: Full-Time, Permanent\n Reference ID: Transport Ops\n\nOverview\n\nWe're currently working with a well-established, family-run logistics company in Portsmouth that is looking to appoint a Network Coordinator / Transport Administrator to join their busy pallet network team. This is a fantastic opportunity for someone with prior experience in a fast-paced transport office who's confident liaising with drivers, depots, and customers. \nThis role plays a central part in coordinating daily logistics operations and ensuring the smooth running of collections and deliveries.
You'll need excellent communication skills, strong attention to detail, and a hands-on approach to transport planning and customer service.\n\nKey Responsibilities\n\nAct as the first point of contact for incoming and outgoing calls to customers, depots, and drivers\n\nCoordinate delivery and collection schedules using internal routing systems and driver communications\n\nBook jobs accurately using a bespoke transport management system\n\nRespond to telephone and email queries efficiently and professionally\n\nEnsure compliance with internal procedures and transport regulations\n\nWork closely with internal teams to support overall operational efficiency\n\nCandidate Profile\n\nPrior experience in a transport or logistics administration role is essential\n\nStrong organisational skills with the ability to prioritise tasks in a busy environment\n\nFully computer literate with solid admin capabilities\n\nExcellent verbal and written communication skills\n\nAble to work both independently and as part of a team\n\nCustomer-focused and solution-oriented\n\nHigh attention to detail and accuracy\n\nOwn transport required due to location and shift cover flexibility\n\nWorking Hours\n\nStandard shift: Monday to Friday, 10:00 AM - 6:30 PM (with 1-hour lunch)\n\nFlexibility to cover occasional shifts for staff absence: \n\n6:00 AM - 2:30 PM\n\n8:00 AM - 4:30 PM\n\nSaturday rota: 1 in 4 (remote monitoring of deliveries-typically\na few hours from home)\n\nBenefits\n\n20 days annual leave + bank holidays (with additional days awarded after 10 and 15 years)\n\nCompany pension\n\nFree on-site parking\n\nFlu jab programme\n\nBereavement leave\n\nLoyalty bonus programme\n\nSupportive, family-oriented working environment\n\nFull training provided\nWork Location: On-site, Portsmouth