Looking to elevate your career? We are hiring a Digital Banking Business Analyst for one for our partners. If you have worked on Digital Banking this could be your perfect opportunity. I'd like to encourage you to apply for candidates with relevant experience. If you have any other questions, don't hesitate to get in touch with mayank.yadav@ascendion.com
Job Description:
About the Role:
We’re looking for an experienced Omni-Channel Banking Consultant to support a mobile app modernisation initiative for a leading bank. The ideal candidate will have strong domain knowledge in digital and retail banking, with expertise in omni-channel strategy and customer experience across mobile, web, branch, and contact centres.
You’ll collaborate with stakeholders, product teams, and architects to align business needs with modern digital solutions and deliver seamless, consistent user journeys across all channels.
Key Responsibilities:
· Define omni-channel strategies and customer journeys for mobile and digital banking
· Collaborate with stakeholders to gather and refine business requirements
· Provide input on mobile UX, feature prioritisation, and cross-channel integration
· Recommend modernisation approaches for existing platforms
· Translate business needs into clear, functional specifications
· Contribute to solution design and support change management efforts
· Work with QA to develop functional test cases and support execution of SIT/UAT
· Assist in creation of complete and clear documentation for stakeholders
Required Skills:
· 5+ years in digital/retail banking, with 2+ in omni-channel/mobile banking
· Proven experience in digital transformation projects
· Strong understanding of mobile UX and customer journey mapping
· Agile delivery experience and strong communication skills
· Prior consulting experience or working with leading banks is a plus
Pay range and compensation package:
Competitive salary based on years of relevant experience. Comprehensive benefits package, including health insurance, paid time off, and professional development opportunities.
Equal Opportunity Statement:
If you're interested in exploring this opportunity further, please don't hesitate to reach out or apply!