Location: Poole
Hours: Monday – Friday, 08.00am-17.00pm, 40 hours per week, office based with occasional out of hours working and travel to partners (must drive)
Salary: £50k-£55k plus bonus
Benefits: 22 days rising after 2 years, Holiday buy-back scheme, Pension, Growth by sharing bonus scheme, on-site parking, Modern open plan offices, Tuck shop and free lunch every Friday, Company sick pay, Company social and corporate events, monthly + annual bonus structure, Employee Assiistance Programme, eye care reimbursement, Training provided.
Aspire Jobs are delighted to be working with our client who are a well-established and growing family run business based in Poole, Dorset.
They are now looking for an Maintenance Project Manager to join a very busy and fast paced division of the business. This role is responsible for ensuring that a specific product presents and continually performs well on client vessels.
Who you are
You will have strong project planning and reporting skills (ideally PRINCE2, Agile or similar). With excellent verbal and written communication, you will be an analytical thinker and problem-solver able to adapt and flex according to priorities and commercial needs.
With your ‘can do’ attitude you will live Tower’s values and welcome operating within a diverse workforce
Duties:
· Line management of engineering team, ensuring they have the skills, capability, equipment and qualifications to perform their duties.
· Manage all travel and accommodation requirements for the engineering team, ensuring sufficient time allocated for breaks and time in lieu (accurately recorded).
· Ensure the service and maintenance programme is scheduled is planned effectively in agreement with the client.
· Develop and implement a maintenance reporting structure ensuring full visibility and transparency on issues to be resolved.
· Create and maintain mechanisms for effective follow-ups to ensure timely delivery and accountability.
· Visit completed installations to handover to maintenance team, introducing the team and ensuring client contacts are satisfied with final installation before handover.
· Manage product email inbox and be responsible for communication with assigned vessels.
· Record any issues on the issues log, using the RAG process and take ownership of issues through to resolution.
· Build and communicate project plans with key milestones for each onboarding, ensuring stakeholder alignment.
· Provide weekly progress updates internally and externally, flagging risks and proposing solutions.
· Prepare monthly customer reports, including engineer visit summaries, usage analysis, and cost breakdowns.
· Update and maintain the budget tracker following each service visit.
· Analyse KPI data and feedback to identify opportunities for service improvement (ie. maintenance cost per passenger, customer NPS.)