A leading Lloyd’s insurer is looking for an experienced Claims professional to join their Property Binders team as an Assistant Claims Manager. This is an exciting opportunity to take ownership of a complex portfolio of delegated property claims while leading and mentoring a small, high-performing team.
You’ll play a key role in delivering a first-class claims service, managing client relationships, and partnering with underwriters to support profitable account development. Key responsibilities:
* Manage a portfolio of complex Property Binder claims, ensuring accurate and efficient resolution
* Oversee and mentor a small team of Claims Adjusters, providing leadership, coaching, and technical guidance
* Build and maintain strong relationships with clients, brokers, underwriters, and service providers
* Drive high standards of claims handling and ensure compliance with internal processes and external regulatory requirements
* Assist with the development and monitoring of performance objectives and training plans for team members
* Contribute to the continuous improvement of claims processes, MI reporting, and control frameworks
The role requires a strong understanding of Lloyd’s market practices and delegated authority frameworks, alongside excellent communication and stakeholder management skills.
The ideal candidate will have extensive Lloyd’s/London Market experience, proven leadership/mentoring ability, and a proactive, solutions-focused mindset. Although Property / Property Binder claims is preferred, our client is open on class / open market for the right individual.
This is a great opportunity to step into a visible, hands-on leadership position within a respected and growing Lloyd’s insurer that values collaboration, quality, and professional development.
**Our client is committed to diversity in all of it's forms and operates an inclusive recruitment process. They offer a hybrid working environment.**