You take pride in your smart and professional appearance that will give customers confidence in your ability
You are honest by nature and transparent in all you do
You can demonstrate a passion to provide the finest customer care experience
You have strong verbal and written communication to liaise with team members and site managers via radio communication
You can demonstrate your ability to remain calm under pressure and stay vigilant to security risks
You can demonstrate Diligence – Being careful and conscientious in all your duties to a consistently high standard of service
You are 18 years +
What does the role involve?
Carrying out pre-event checks of venues/ sites where necessary
Ensure a welcome atmosphere
Carrying out static and foot patrols
Controlling site access and egress
Responding to onsite incidents and notifying the appropriate authorities
Accurately reporting and recording onsite incidents
Assisting members of the public and providing directions
Ensuring all health and safety procedures are adhered to
Provide exceptional levels of customer service
Act as a highly visible deterrent
Demonstrate ability to confidently handle conflict and manage difficult situations effectively and professionally
Liaise confidently with venue management
Adhere to company policies, procedures, and licensing laws
Responding to emergencies in a mature and efficient manner
Akon Security Services Ltd are based in Canterbury but operate across Kent; we have guarding sites in Thanet, Faversham, Canterbury and Folkestone.
An applicant with access to their own transport that is able to travel to any one of our sites is desirable.
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