Area Lettings Manager Location can be either Ealing, Oxford, Staines or Winchester Salary: £44,570 Permanent – full time A2Dominion is a residential property group with a social purpose to improve people’s lives. While we take a commercial approach to housebuilding, we reinvest all our profits into building more new homes and supporting the communities in which we work. We’re a strong player in our field and we’re part of the G15, a group of the largest housing providers in London. We’re proud of our commitment to our customers. Role Purpose To lead and manage the lettings process across A2Dominion’s portfolio, including General Needs, New Build developments, Supported Housing, Retirement Living, Temporary Accommodation, and Intermediate/Keyworker Rented schemes. The role ensures timely lettings to maximise income and oversees teams managing under-occupation and new generation schemes. Key Responsibilities: * Ensure adequate staffing levels to deliver excellent customer service to prospective tenants. * Oversee and monitor new-build schemes, addressing any issues that could delay lettings. * Lead on performance management, audits, KPIs, complaints, and procedures across the lettings team. * Liaise with Local Authorities on nomination agreements and Local Lettings Plans, ensuring internal collaboration to protect A2Dominion’s interests. * Manage under-occupation and new generation schemes, identifying opportunities for development. * Build and maintain effective relationships with internal teams and external stakeholders. * Collaborate with the Central Lettings Manager and other departments to streamline processes, reduce void times, and maximise rental income. * Support and guide Lettings Consultants in their day-to-day responsibilities. * Work closely with Development, New Homes, and contractors to minimise void periods. * Authorise purchases in line with financial standing orders (up to £500). * Drive innovation in lettings practices to improve efficiency and outcomes. More about you: * Experience in the social housing sector * Proven team management experience * Strong customer service delivery record * Knowledge of homelessness and lettings legislation * Performance management experience * Data analysis and reporting (Desirable) * Experience implementing new initiatives (Desirable) * Strong communication and decision-making skills * Project management experience (Desirable) Whatever the role, we want you to bring your knowledge and experience to play your part in improving people’s lives. Choosing us is easy As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life. We offer a wide range of staff benefits. For this role, these include: * 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service * Up to 8% contributory pension * Flexible working * Investment in your learning and development. If you require a reasonable adjustment during the recruitment process, please contact our Talent Team to request: recruitment@a2dominion.co.uk A2Dominion are proud to be a family friendly employer Everyone is welcome at A2Dominion Group. We know that equality, diversity, and inclusivity make us better. We embrace the unique contributions of our people and seek to create a workplace where everyone feels like they belong. Find out why our people love working with us.” Join us at A2Dominion, where your expertise will be integral to our recovery journey, creating lasting positive changes in the lives of our customers. If you possess the right motivation and drive to contribute to our recovery and change initiatives, we invite you to apply and be a crucial part of our team.