Technical Support Specialist Hematology and Urine Analysis
Join us as a Technical Support Specialist Hematology and Urine Analysis at Beckman Coulter Dx North America.
We are seeking a dedicated professional to provide second-level support for hematology and urine analysis instruments, ensuring customer satisfaction through effective troubleshooting, training, and operational verification. This role involves working independently within Italy or the UK, with potential travel across Europe.
Responsibilities include:
1. Resolving technical issues related to hematology and urine analysis systems.
2. Training customers and service engineers.
3. Supporting applications and verifying system performance and data quality.
4. Operating independently within designated territories, with travel as needed.
Minimum Requirements:
* Biomedical engineering degree or equivalent.
* At least 5 years of technical support or field service experience in diagnostics.
* Fluency in English (spoken and written).
* Willingness to travel within the country and Europe; valid driver’s license required.
Preferred Skills:
* Flexibility to work different shifts.
* Strong analytical and problem-solving skills.
We offer comprehensive benefits and a dynamic, inclusive work environment that values diversity and innovation. Join us to help improve lives through science and technology.
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