Position
Funeral Service Operative Level One at Dillistone Funeral Directors, Worthing.
Location
Dillistone Funeral Directors, Worthing (Dignity Group).
Job Type
Full-time, permanent.
Salary
£25,652 per annum plus on‑call payments.
Why This Role Matters
At Dignity, every farewell is handled with compassion, dignity and care. As a Funeral Service Operative, you ensure families feel supported, respected and reassured throughout their sensitive moments.
Your Impact And Responsibilities
* Provide dignified and professional care for the deceased.
* Support Funeral Directors in delivering seamless services and ceremonial work.
* Drive and operate specialist vehicles (hearses, limousines, private ambulances).
* Maintain high standards of presentation for vehicles and facilities.
* Participate in an on‑call rota (nights/weekends) to support families with dignified collection and transfer.
* Bring the deceased into our care from the place of death – private homes, hospitals, hospices or public spaces.
* Prepare the deceased (washing, dressing, presentation) in accordance with family, religious or cultural wishes.
* Support chapel visits and interact with families in a calm and respectful manner.
* Carry out all duties involving the deceased with care and professionalism.
Skills and Knowledge
* Empathy, professionalism, composure under pressure.
* Respectful, caring approach when supporting colleagues and families.
* Physical capability for manual handling tasks, including lifting and carrying.
* Comfortable with direct contact with the deceased in various conditions.
* Reliable, flexible, and able to work outside standard hours when needed.
* Professional and dignified presentation.
* Full UK driving licence (essential).
No previous funeral experience necessary – training, uniform and support will be provided.
What We Offer
* Professional development: induction plan and in‑house programmes; possibility of apprenticeship.
* Bonus potential for additional earnings.
* Life assurance cover.
* Health & wellbeing programme.
* Holiday allowance: 30–33 days plus bank holidays.
* Pension scheme.
Next Steps
To join us, click the 'apply' button. A member of our Talent Acquisition Team will get in touch.
About Us
We are Dignity, one of the UK’s oldest and most trusted funeral providers, with over 200 years of history and 570 branches. As part of the Dignity Group, we also operate Farewill and provide support before and after the funeral.
Equality, Diversity and Inclusion Statement
We are committed to creating an inclusive workplace. If you need any support to make the process accessible, please let us know.
FCA Statement
The FCA regulates us; some roles may be subject to background checks.
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