JOB TITLE: Cleaning Operative REPORTING TO: Operations Supervisor LOCATION: Wellgate Shopping Centre, Dundee, DD1 2DB HOURS: 24 hours per week, Any 4 of 7 days on a 6 week rolling rota PAY: £11.44 per hour Role overview and purpose Cleaning operative will ensure exemplary standards of cleaning and Customer service are always provided to the client and visitors to the site. Key Responsibilities Gladly interact with all visitors/tenants within the shopping centre, delivering first class customer focused service. Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively helping wherever opportunities arise. Ensure radio procedures are always adhered to. Undertake any other reasonable duties as required to meet the needs of the business. Any other reasonable duties as requested by your line manager. Complete all training requirements as requested by your line manager. Be flexible for overtime cover if required. Carry out various cleaning duties to a high standard. Required skills and experience Be professional, pleasant, friendly, courteous and helpful always whilst carrying out duties to the highest standard. One team approach. Take ownership of all situations to ensure tasks are completed or escalated when necessary. Able to stay motivated to achieve a high aim. Respect all staff and visitors within the shopping centre. Knowledge of cleaning chemicals and supplies. Site based values Always treat everyone with dignity and respect in a professional and courteous manner. Always thrive to complete all tasks given Always aim to go the extra mile Always communicate honestly and openly with our customers and make their experience better. Essential skills Able to work unsupervised and take responsibility Willingness and ability to work as a member of a team. Excellent observational skills. Benefits We’re proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access to Lifeworks, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM’s benefits, visit our careers page ABOUT US ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we’re proud to service icon sites across the country with more than 10,000 team members. For more information, visit www.abm.co.uk. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.