Social network you want to login/join with:
Role Type: Permanent/On Contract [Inside IR35]:
Salary: £65K per annum
Location: Telford, UK
Frequency: 2 days’ work from office [mandatory]
Name:
Contact No:
Email Id:
Total Years of Experience:
Worked with NHS/Public sector: Yes/No
If yes – Reason for leaving NHS:
Notice Period:
Willing to work in client location - 3 days onsite
Email confirmation from candidate before client interview.
Current Location:
Current Company:
Open for Permanent/Contract:
Current offers/Interviews in pipeline:
Holidays booked:
1) Amazon Connect Engineer – Band 3 & Band 4
About the Role:
We are seeking a talented Amazon Connect Engineer to contribute to the development and implementation of contact center solutions for our clients. You will be part of a team focused on building and deploying robust contact center solutions leveraging Amazon Connect and other AWS services.
Responsibilities:
1. Technical Implementation: Develop, test, and deploy components of contact center solutions under the guidance of senior engineers and architects.
2. AWS Utilization: Leverage knowledge of AWS services (Lambda, DynamoDB, S3, SNS, Lex, Bedrock, API Gateway, Pinpoint, etc.) to support contact center solution development.
3. Amazon Connect Proficiency: Gain proficiency in Amazon Connect features, including contact flows, agent desktops, and routing.
4. CDK Familiarity: Learn and utilize AWS CDK for infrastructure as code to streamline deployment processes.
5. Problem Solving: Troubleshoot and resolve technical issues.
6. Learning and Development: Continuously expand knowledge of Amazon Connect, AWS services, and contact center technologies.
Qualifications:
* Basic understanding of cloud computing and contact center concepts.
* Exposure to AWS services and architecture.
* Strong problem-solving and analytical skills.
* Attention to detail and ability to follow instructions.
* Good communication and teamwork skills.
Preferred Qualifications:
* Experience with performance and load testing of Managed services.
#J-18808-Ljbffr