Assistant Team Manager - Front Door
St Helens Borough Council, Whiston. Salary: £47,181 to £49,282 per annum. Permanent position.
We Are St Helens Borough Council
Located in the heart of the Northwest, close to Liverpool, Manchester and Lancashire, St Helens is a transformational Council passionate and ambitious about the communities we serve. We provide a wide range of local authority services to residents, businesses, schools and visitors. We can only achieve this because of our highly valued, highly skilled workforce.
Working together, our workplace vision and values guide our organisation, and the contribution of our workforce is key to our culture journey. Employees receive a wide range of benefits including well‑being, financial support, flexible working and learning & development opportunities.
Making A Difference as an Assistant Team Manager in Contact Cares
An opportunity has arisen for a driven and innovative Assistant Team Manager to join Integrated Health and Social Care in the Front Door Service within Contact Cares at Whiston Hospital and Nightingale House. This large and busy multi‑disciplinary team is the single point of access for health and social care referrals.
As the team continues to develop, we are looking to recruit a motivated Assistant Team Manager to join our service. The team consists of both qualified and unqualified Social Care, Nursing and Therapy staff. We offer planned and urgent assessments and provide a 2‑hour response under Urgent Community Response Criteria.
The Contact Cares team also provides initial contact, care planning, onward referrals and signposting services for a wide range of adult clients across health and social care. With a focus that stretches from prevention and early intervention to reducing hospital admissions and readmissions, the work is varied and interesting.
The team operates from 8.00am until 10.00pm, 7 days a week including bank holidays. This post will be shift working to a rota over 7 days.
St Helens is a strong and resilient Council, which respects and values the individuality and diversity that every employee brings. We seek to create a positive and open working environment.
* Awarded Investors in People Gold Status
* Attractive salary, retention and relocation package
* Excellent pension scheme
* Car user allowance and Car parking facilities
This post provides an excellent opportunity to gain experience in a diverse and interesting role and contribute to the team’s exciting development.
All staff and volunteers are expected to share a commitment to safeguarding.
This post is subject to Enhanced DBS Disclosure
Must be able to drive, have access to a car and hold a valid licence.
Interested to Find Out More?
You can review our full job description details and person specification information here.
Alternatively, contact us for a chat before applying by emailing contactcares@sthelens.gov.uk or calling Jenny Green at 01744 67 6264.
Please note we reserve the right to close the advert early should we receive a sufficient number of applications and encourage you to apply early to avoid disappointment.
Making a Difference
Whatever stage of your career, working in the public sector puts you at the heart of communities. Our workforce provides services to our residents day in and day out, making a positive impact on people’s lives. We could not do this without the dedication and professionalism of our workforce. There are so many reasons to choose to work at St Helens Council, including a fantastic range of employee benefits and rewards.
Equality & Diversity
We encourage applicants from diverse backgrounds, who share our values, commitment to inclusion, and who will help us transform our organisation. The Council guarantees an interview to disabled applicants who meet the essential criteria for the job, and for qualifying disabled candidates, will make reasonable adjustments within selection.
All Council employees must abide by the ethical standards embodied by the Seven Nolan Principles.
St Helens Borough Council is officially recognised as a leading fair employer in the region, achieving accredited status under the Liverpool City Combined Authority Fair Employment Charter. This Charter recognises our ongoing commitment to fair pay, secure work, training and progression, and staff well‑being, celebrating employers who go above and beyond for an inclusive and supportive environment.
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