Job Title: Fire Alarm Service Engineer
Salary: £35,000 – £45,000 per annum (depending on experience)
Location: London & Home Counties
Division: Fire Alarm Systems
Overview:
We are looking for a skilled and proactive Fire Alarm Service Engineer to join our expanding team. Whether you bring a wealth of experience or have a solid 3+ years in the field, the key requirement is that you're capable of hitting the ground running. You'll be working with a wide range of systems across our large and diverse client base, with a focus on delivering high-quality service and maintenance.
Key Responsibilities:
Carry out servicing, fault-finding, and repairs on a broad range of fire alarm systems
Work independently to manage a daily schedule of maintenance visits across commercial and residential sites
Diagnose and resolve issues on-site efficiently and professionally
Complete all necessary reports and documentation accurately and promptly
Communicate effectively with clients to ensure high standards of customer satisfaction
Work with a variety of systems, with a preference for Advanced panels and Hochiki detection equipment
About Our Systems:
We maintain a wide variety of fire alarm panels across our client portfolio. There’s virtually no panel we don’t support. Our preference and standard offering is Advanced panels paired with Hochiki devices. The majority of our systems are open protocol, offering flexibility and familiarity to experienced engineers.
Working Hours & Benefits:
Working Week: 40 hours per week, door-to-door, across 5 working days
Overtime: Paid at time and a half for any hours worked beyond the standard 48-hour week
Weekend Overtime:
Saturday: Time and a half
Sunday: Double time
Callout Rota: 1 in 8 weeks (Monday to Sunday)
Standby Payment: £130
Attendance Bonus: 50% of any invoice value for callout visits
Holiday Entitlement: 26 days annual leave, plus bank holidays
Vehicle Use: Private use of company van permitted (subject to HMRC tax compliance)
Candidate Requirements:
Minimum of 3 years’ experience servicing fire alarm systems
Solid understanding of fire alarm panels, especially open protocol systems
Experience with Advanced panels and Hochiki devices is highly desirable
Ability to work independently and manage your own workload
Strong fault-finding and problem-solving skills
Excellent communication and customer service skills
Full UK driving licence required
Why Join Us?
You’ll become part of a respected and growing company that services a wide range of fire alarm systems. This role offers stability, variety, and clear opportunities for growth—alongside competitive pay, a strong overtime structure, and a supportive team environment