Are you an email marketing expert with a sharp eye for detail, a passion for performance, and a flair for creative campaigns? Were looking for an Email Marketing Specialist to own and optimise our email channelcrafting high-impact campaigns that promote the benefits, services and products of NICEIC and Certsure to both current and future customers. As the Email Marketing Specialist, you'll be the go-to person for all things emailleading our campaign design, delivery, analysis and optimisation. Working closely with teams across the business, you'll ensure every email hits the mark, from technical setup to final send. What you'll be doing: Lead the development, scheduling, and analysis of all email marketing campaigns. Act as the channel owner for emailensuring strong deliverability, accessibility, compatibility and engagement (open/click-through rates). Manage segmentation, personalisation, testing and performance tracking. Ensure compliance with GDPR and other relevant regulations. Collaborate across marketing, product, and commercial teams to support integrated campaigns. Support the implementation and continuous improvement of email marketing tools and processes. Stay on top of trends, tools and techniques in email marketingbringing fresh thinking and best practice to the table. What we're looking for: Essential: Qualification in marketing or equivalent experience with continuous professional development. Previousexperience in email marketing with a track record of delivering results. Proficient in email marketing tools (e.g. Dotdigital, Klaviyo, Salesforce or similar). Strong understanding of HTML and CSS for email design. Excellent attention to detail and grammar. Strong analytical mindset and experience using performance data to drive improvements. Confident managing multiple campaigns simultaneously and meeting deadlines. Up-to-date knowledge of GDPR, accessibility and email compliance standards. Collaborative approachcomfortable working across departments and with external partners. Desirable: Experience with Dotdigital, Klaviyo and Salesforce. Skills in Canva, Photoshop or other image editing tools. Familiarity with project management tools and principles. Experience in complex, matrixed organisations. Our benefits include, but not limited 25 days holiday a year (plus bank and public holidays) Employee assistance programme Employee discount platform Flexible and hybrid working (depending on the role) Learning opportunities Life assurance Loyalty awards Workplace Pension Private medical insurance Sickness pay - Depending on your length of service, you could be eligible for our enhanced sick pay which is above the Statutory Sick Pay (SSP) amount. About us Certsure provides industry-leading certification schemes and support to the building services sector. These services are delivered through the NICEIC brand. For almost 70 years, NICEIC has been the UKs largest certification body for electrical businesses with over 40,000 currently certified with us. As the industry leader, we drive the highest standards of competence and safety. We assess, certify and train electricians, plumbers, renewable energy installers, and gas and heating engineers. To become certified, businesses must demonstrate their compliance with technical standards and industry best-practice through rigorous assessments and continuing professional development. Trade professionals look to us for certification and technical leadership, and value the credibility our name gives theirs. We provide ongoing advice and support and list their businesses on our online Find a trusted NICEIC tradesperson tool. We help build public trust in trade professionals and we never compromise on that trust. We work alongside government and industry to shape policy and drive standards. Many UK businesses, government organisations, local authorities and landlords will only work with NICEIC-certified businesses. PLEASE NOTE: As an employer, Certsure does not provide sponsorship as a licenced UK employer. ADZN1_UKTJ