Inbound Call Centre Advisor Monday-Friday between 8am-5pm £23,809 Company Bonus Permanent, Full time Dingwall Are you currently working in retail, and looking for a change in career? Could you imagine yourself working in an office based environment, speaking to customers over the phone, rather than face to face? If so, then we have the perfect opportunity for you! Our client, who is a leading financial services company, are looking for multiple Customer Service Administrators to join their team based in Dingwall. You’ll manage your own workload, whilst using your excellent written and verbal communication skills by responding to written correspondence and providing advice to customers in a timely manner. Call Centre Advisor Responsibilities: * You’ll be responding to written correspondence in relation to general queries. * Answering inbound telephone calls. * Providing exceptional customer service at all times. * Priorities a busy work load Call Centre Advisor Requirements: * Customer Service/Administration experience * Great written and verbal communication skills * Problem solving and decision-making abilities * Accuracy and strong attention to detail * The ability to work quickly and accurately * Sound IT skills – using Outlook, Excel, and Word If you feel this role is the right fit for you, then Apply Now! If your application meets our criteria, a member of our team will be in contact to discuss this opportunity further