Company Description
Sofitel London Heathrow, managed by the Arora Group, is an award-winning luxury airport hotel located next to Heathrow Terminal 5. Connected via a covered walkway and offering complimentary transport to other terminals, the hotel provides convenient access to central London in just 21 minutes. Known for its sophisticated decor and personalized service, the hotel features restaurants, bars, and advanced meeting facilities that host up to 1300 guests. Join us to experience a range of opportunities and benefits in a supportive, appreciation-driven environment.
Role Description
This is a full-time on-site role for a Room Service Attendant, based in Hounslow. The Room Service Attendant will be responsible for delivering food and beverages to guest rooms, ensuring timely and accurate service. Daily tasks include taking orders, preparing trays, delivering them to rooms, and handling guest inquiries and requests efficiently. Maintaining high standards of cleanliness and hygiene in all room service areas is crucial.
Qualifications
* Exceptional Customer Service and Communication skills
* Prior experience in Food Service is beneficial
* Ability to work in a fast-paced environment and handle multiple tasks efficiently
* Strong attention to detail and commitment to maintaining hygiene standards
* Flexibility to work various shifts, including weekends and holidays
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