Location: London boroughs and surrounding areas, HQ based in Bloomsbury Hours: 8:30am - 5pm Closing Date: Friday 26 th June Recruitment Process & Timeline We aim to make our recruitment process clear, inclusive, and respectful of your time. While timelines may vary depending on the role and number of applicants, our typical process is as follows: Application review: within 2 weeks of closing date Telephone interview: within 1 week of application review In-person interview: scheduled within 1 week of the telephone interview Trial day: arranged within 1 week of the in-person interview Final decision: communicated within 1 week of the trial day Overview: Our company is London’s fastest growing portfolio of international award-winning brands. We deliver world-class interior design services to a global client base and have multiple services available depending on individual scope and requirements. Reporting into the Logistics Associate Director you will be part of the Logistics team working closely with Project Delivery, Sales, Design and warehouse functions and in turn you will: Project Responsibilities but not limited to: Provide a high level of customer care ensuring best in class service Work on site alongside a designer and/or Team leader in a professional manner to ensure the install is completed to the highest of standards Liaising with Concierge/onsite contacts for smooth installation Ensure correct uniform and safety footwear is worn on all installs and collections Ensure PPE equipment is worn as and when required (site regs) Ensure overshoes are worn to protect property floors at all times Ensure suitable protection for floors and surfaces at all times to minimise the risk of damage Install furniture in a safe manner, within an agreed timeframe and ensuring minimal damage and disruption to other residents. Ensure all electrical items such as lamps are in full working order prior to leaving the install Ensure all furniture is clean, polished and damage free prior to leaving the install Ensure beds are made to the agreed standards including linen ironed and well presented Ensure all properties are left in a ready-to-occupy, clean and presentable manner to include the removal of rubbish and packaging Ensure that any items being returned to the warehouse are quality wrapped and paperwork is completed in full Completion and upload of images and official paperwork onto company software Cover for the Installations Team Leader in their absence carrying out all necessary duties Installers should assist the Team Leader in all admin and checks before leaving site Ensure QA’s and FR surveys are completed on Monday.com at the end of each install. Carry out pre and Post installation pictures and upload to Monday.com Be fully competent and able to carry out Window Treatment installs including measuring (training will be provided) Complete all mandatory company training Complete weekly 121 notes Compliance to company FR policy and regulations Using your initiative and being proactive to prevent any unnecessary revisits Additional Responsibilities: (For Drivers) Safe driving in line with company policy Avoid PCN’s and road fines, and ensuring payment is made within the relevant time period Ensure a clean and tidy van at all times Complete monthly van checks Requirements: Team Player Adaptable Attention to detail Quality conscious H&S conscious Good Communication Problem Solving Customer Service A can-do attitude Work well as part of a team & under pressure Full UK driving licence for at least 2 years CSCS card Benefits: 20 days’ holiday (plus Bank Holidays and Christmas closure), increasing to 25 days with length of service Bupa Cashplan (once probation passed) Perkbox (once probation passed) £10 Friday lunch allowance Summer hours Cycle to Work Scheme and Nursery Scheme Private Bupa Healthcare (after 2 years' service) Monthly team fun budgets Plus much more please visit our website for full perks! - https://www.agofc.com/careers As a Certified B-Corp company, AGC are committed to reaching high social and environmental performance. Our values and responsibilities are part of all crew member job descriptions. We all take ownership for our commitment and playing our part in our never-ending journey towards sustainability and being a force for good. As an equal opportunities employer, AGC is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and become part of the AGC team.