Engineering Lead – University of Greenwich
Location: University of Greenwich, 30 Park Row, Greenwich, London, SE10 9L.
Contract: 6 month Fixed Term. Working hours: Monday to Friday, 8.30am to 5pm (40hrs per week). Salary: £55,000pa with excellent benefits.
About the Role
Your role will be to direct the campus Hard FM/engineering function, managing a multidisciplinary team and contractors to deliver safe and compliant M&E services, planned and reactive maintenance, and audit‑ready operations against SLAs and KPIs.
You will manage 2 Supervisors and 13 Engineers, so strong people‑management skills are essential. You will collaborate with the team to keep the estate running smoothly for students and staff, strengthen statutory compliance and health & safety, optimise resources, supplier performance, and elevate client satisfaction.
Responsibilities
* Lead, motivate and develop a multi‑skilled Hard FM team, setting clear objectives and driving high performance across engineering, compliance and support roles.
* Oversee the delivery of planned and reactive maintenance (PPM & reactive) across all M&E systems, ensuring services are safe, compliant, and delivered to SLA/KPI targets.
* Ensure full statutory compliance across the estate, including maintaining accurate logbooks, audit readiness and adherence to Safe Systems of Work and Permit to Work procedures.
* Manage subcontractors and suppliers, ensuring high standards of safety, quality and performance across all outsourced works.
* Monitor and improve service delivery through data, audits and performance reporting, identifying opportunities to enhance efficiency, quality and customer satisfaction.
* Coordinate labour, resources and materials effectively, working closely with the service desk to ensure timely and cost‑effective delivery of all maintenance activities.
* Build strong relationships with key stakeholders, including university partners and internal teams, ensuring clear communication and a collaborative approach to service excellence.
Qualifications
* High level of knowledge of building services systems and the ability to lead the site team from a technical perspective.
* Recognised trade qualification in electrical, mechanical or plumbing.
* Minimum 2 years of management experience of a diverse workforce.
* Minimum 2 years experience working within a TFM / IFM environment.
* Confidence in using Microsoft Office Suite.
* Experience compiling performance reports and presenting them to management.
* Experience with time management and payroll applications, including resource planning.
* Extensive experience of hard services and associated regulations.
* Good understanding of risk assessments and safe systems of work.
* Experience preparing for internal and external FM audits.
* Ability to build client and stakeholder relationships confidently.
Benefits
* Competitive salary & excellent benefits package.
* Opportunities for career growth and development.
* Diverse, supportive, and inclusive workplace.
* Unlimited access to an online mental health and wellbeing support platform.
* Employee Assistance Programme for legal, financial, and personal support.
* 24/7 access to a virtual GP service.
* Exclusive discounts for you, your family and friends through the Sodexo Discounts Scheme.
* Membership in the Mercer Aspire Pension Plan.
* Learning and development opportunities to enhance your career growth.
* Bike to Work Scheme, supporting fitness and the environment.
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