Mental Health Support Worker – Rowan House
Response’s Rowan House (Littlemore) is looking for an enthusiastic, caring person to join our dedicated team. The role supports 25 residents with acute mental health needs, working alongside the Adult Mental Health Team. You’ll be part of a team that values independence and has the opportunity to make a meaningful difference in residents’ lives.
Salary: £10,266.89 – £11,099.19 per annum (varies with experience)
Hours: Part‑time – 15 hours per week, Monday to Sunday inclusive of bank holidays. Shifts include mornings, evenings and weekends.
Location: Rowan House, Littlemore.
Responsibilities
* Provide person‑centred support to residents with serious mental illness, including those with psychotic disorders, comorbid physical health issues, neurodiversity, substance misuse, and cognitive impairment.
* Promote residents’ independence, well‑being and ability to manage their own mental health through proactive support and encouragement.
* Maintain resident safety through good housing management, risk assessment and health & safety practice.
* Support residents to maintain tenancies, look after their homes and develop daily living skills.
* Collaborate with health professionals and liaise with primary and mental health services to meet residents’ physical and mental needs.
* Use a trauma‑informed approach, applying the 6 principles: safety, trust, choice, collaboration, empowerment and cultural consideration.
* Engage families, friends and carers in residents’ care and keep them informed about services.
* Escalate safeguarding concerns in line with safeguarding policy.
* Maintain accurate records: goals, risk‑management plans, activities and daily notes.
* Adhere to all health and safety measures and support a One Team culture across the team.
Essential Criteria
* GCSEs in English and Maths (or equivalent).
* Commitment to ongoing personal development, including completion of the Care Certificate.
* IT literacy with experience using MS Office.
* Excellent written, verbal and listening communication skills.
* Ability to provide non‑judgemental, emotional and practical support to residents.
* Interest in mental health and wellbeing, aligned with Response’s mission.
* High integrity, working in line with Response’s vision, mission and values.
* Familiarity with health and safety procedures.
* Respect for diversity and difference.
Benefits
* 33 days annual leave (inclusive of bank holidays).
* Blue Light card and other discounted shopping.
* Employee Assistance Plan – free counselling.
* Cycle to Work Scheme.
* Enhanced family‑friendly leave.
* Professional qualification sponsorship and study leave.
* £500 refer‑a‑friend bonus scheme.
* Optional health cash care plan for prescriptions and treatments.
* Wellbeing hub and NHS‑approved mental wellbeing app.
* Free flu jabs.
* Free DBS application.
We will provide training in core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength‑based Trauma‑Informed Care and Mutual Aid to enable you to support clients effectively.
Response is an equal opportunity employer. We are a Disability Confident Employer and promote a friendly, inclusive culture. All positions require an enhanced DBS check, two references from most recent employers and UK right to work.
If this Mental Health Support Worker role sounds like the future you want, please apply today! This vacancy may close early. Closing date – 13/11/2025.
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