Parts Sales Advisor Location: Coventry Hours: 39 hours/week, Monday to Friday Salary: Competitive + Performance Bonus Are you passionate about automotive parts and delivering exceptional customer service? Our client is looking for a driven and knowledgeable Parts Sales Advisor to join their team and play a key role in supporting parts sales across multiple channels. This is your chance to work with a respected brand and contribute to a high-performing team in a fast-paced environment. ________________________________________ 🔧 What You'll Do * Handle inbound and outbound calls to support parts sales and service * Assist eCommerce customers with parts identification and order placement * Provide technical support for complex parts queries * Process customer returns and issue credit notes * Communicate order statuses, including managing backorders * Support wider business operations as required ________________________________________ Who You'll Work With * A variety of customers including retail, wholesale, and eCommerce * Internal teams including technical support, warehouse, and finance ________________________________________ What You'll Bring * Experience in a busy parts sales environment (essential) * GCSEs (A-C in Maths & English) or equivalent (desirable, not essential) * City & Guilds Vehicle Parts qualification or similar (desirable, not essential) ________________________________________ Ski...