The School by School Team Lead plays a pivotal role in driving high-quality direct-to-school sales execution. You will be leading the team and making the sales process more efficient as well as owning higher value client sales through to close.
Key Responsibilities
* Oversee day-to-day objectives and act as first point of contact for the SbyS team.
* Driving and enforcing high call engagement and delivering KPI outcomes as a team
* Working closely with the Pre sales function to support product demonstrations and Module specific expert sessions
* -Leading by example- Contributing and driving exemplar end to end sales processes and conversion.
* Managing the SDR function- Mentoring and driving the SDR function i.e. cold/warm calling strategies/building out SDR playbooks and emailing strategies to support lead gen across the entire sales team,etc
* Conducting weekly 121, forecast and lead calls to drive pipeline hygiene, lead and pipeline hygiene/conversion. i.e. lead to opp conversion %, Demo to won conversion %
* Pro active approach/mindset: Working cross departmentally to execute/conversion long cycle complex sales
* Potentially adding some comments about understanding the MIS landscape, continually developing/changing and having a good grasp of this is essential to staying on top of the role.
* Ensure incoming leads are followed up rigorously
* Maintain strong D365 pipeline hygiene: ownership, naming conventions, next steps, enthusiasm notes.
* Ensure consistent sales journey quality and full CRM recording of activities.
* Lead targeted outreach to key school cohorts based on actionable insights
* Drive sales-line coverage reliability, with rota management and missed-call reduction.
* Coordinate with Product, Customer Care and Marketing to align messaging and readiness.
* Champion Dynamics workflows such as contract templates and welcome pack processes.
Collaboration with Other Teams
* Liaise with SbyS, MAT and LA teams to support multi-route opportunity creation. Inputting to and engaging in Quarterly Business Reviews and Quarterly Strategy Meetings
* Provide input and support for presentations and demonstrations, ensuring consistency and quality.
* Work with Marketing on distribution of materials and coordinated outreach.
CRM Utilisation & Reporting
* Maintain accurate D365 records including activities, conversations, and KPIs.
* Prepare Operational Weekly reporting including pipeline summaries, conversion data, and activity updates.
Skills and Experience
Required:
* Experience in end-to-end SaaS and/or EdTech sales, ideally with MIS market exposure.
* Strong interpersonal and communication skills.
* Ability to coach team members and enforce consistent processes.
* Self-starter with strong organisational ability.
Desired:
* Strong CRM (e.g. D365) capability and reporting discipline.
* Experience in business development within MATs, schools or LAs.
* Sales Operational Efficiency experience.
Benefits
* Competitive salary package with performance-based commission.
* Pension contribution.
* 24 days annual leave plus Bank Holidays (increasing to 28 after 5 years).
* Birthday day off.
* Employee Assistance Programme.
* Training and development opportunities.
* Company social events throughout the year.