We’re looking for an OH Administrator to join our Occupational Health team in Aberdeen, on a full-time permanent basis. The role is based on-site in Aberdeen, working Monday-Friday during office hours.
As an OH Administrator you will play a vital role in coordinating and maintaining clinicians’ diaries, handling calls from clients and patients, producing reports and statistics, and supporting various administrative tasks within the organisation. The role contributes to the smooth operation of our medical services, ensuring excellent service delivery to our clients.
This is an exciting, fast-paced opportunity, that will see you play a key role in a multi-disciplinary team. Previous experience of working within an administrative function in occupational health would be highly advantageous, but not required.
The starting salary for the role is £25,000, increasing to £27,000 upon successful completion of a three-month probationary period.
What you will do:
* Coordinate and maintain clinicians’ diaries, ensuring efficient scheduling and allocation of appointments, visits, and medevacs.
* Utilise the OH booking system to manage and update clinician diaries, ensuring accurate and up-to-date information.
* Handle incoming calls from clients and patients, providing professional and courteous assistance, and directing calls to the appropriate personnel.
* Assist with general administrative duties such as data entry, filing, and record-keeping, ensuring accuracy and confidentiality.
* Coordinate medevacs, liaising with relevant parties to ensure prompt and efficient medical evacuation procedures.
* Prepare and send reports to clients, adhering to company protocols and maintaining confidentiality.
* Coordinate offsite visits by clinicians, arranging travel, accommodation, and any necessary logistics in collaboration with the team.
About you:
* You will have an excellent knowledge of all Microsoft software, including Outlook, Word, and Excel.
* Previous customer service experience, with a desire to deliver an outstanding customer experience.
* Excellent time management, interpersonal and communication skills.
* Hold the ability to prioritise and manage workload effectively.
* Previous experience within an administrative function.
What's in it for you:
* Private Medical Insurance
* Company Pension Scheme
* Enhanced Annual Leave
* Parental Leave (Various)
* Onsite Parking
* Employee Assistance Programme (for health, wellbeing and financial assistance)
* Enhanced Maternity leave
* Family and Friends discount on TAC Services
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