Brief Description
To lead the Professional Development team to deliver a professionalised service to Route Operations in aspects such as training, managing competence and Operations capability for the Wessex Integrated Control Centre and to set the direction and professional principles and standards for Operations, whilst maintain productive relationships with training and development functions nationally and within other routes and regions.
About the role (External)
Key Accountabilities
1.Develop and lead the training and development plan for the Operations team to align and support the route’s succession plans to build capability and career pathways in Operations.
2.Develop structured training packages and coordinate the production of training courses to be delivered by the route, within defined budget and procurement rules, to address local needs as well as continuously developing and improving training solutions.
3.Specify and maintain that adequate and appropriate training environments are available for training deliveryto ensure consistency, high standards are maintained, and best practice are adopted.
4.Establish effective relationships, share best practice, and evaluate the quality of training with other Training & Competency Management / Development Management teams throughout Operations to deliver consistently high standards of training and development and to meet the competency management frameworks.
5.Identify and address operational training requirements through building strong relationships with Professional Development & Training to deliver consistently high standards of training in Operations.
6.Implement and comply with the relevant National Operations Procedures, the Rule Book/Signal Box Special Instructions (SBSI) and, maintain the Signalling Centre security to comply with and applicable elements of Safety Management Systems and Occupational Health & Safety Management.
7.Provide direction to the Operations team regarding continual professional development (SDM, SDS etc) and support performance improvement processes within Operations, providing professional guidance on additional training and upskilling opportunities to develop their career and skills.
8.Establish specifications for Operations leadership training courses building on best practice, industry reviews and audits set by national and local training teams, to develop the Leadership skills and behaviours required to deliver Operations training and development strategy.
9.Coordinate the provision of training services by external suppliers and support Contracts & Procurement activities and improve service levels from external suppliers through effective specification of requirements and negotiation.
10.Coordinate the Routes training approval process for all professional and higher education programme to support individuals within Operations.
Job Skills, Experience and Qualifications
Essential
·Expertise and experience of successfully designing and delivering [discipline] training
·Ability to lead, manage and develop people
·Ability to provide technical leadership
·Excellent planning and prioritisation skills
·Excellent knowledge of training methodology
·Good knowledge of assessment processes
·Excellent communication skills with proven ability to present information effectively and appropriately (written and verbal)
·Ability to gain relevant training qualification(s)
·Experience of developing training courses and development programmes
Desirable
·Good knowledge of railway operations
·Assessor competence
·Verifier competence
·IT skills