Practice Plus Group is a respected leader in providing urgent care and specialist healthcare services across the UK, committed to delivering outstanding patient experiences through compassionate and high-quality care. Our centres support the NHS by providing timely and accessible healthcare to communities. At our Dorking site, we create a welcoming, efficient environment where patients receive the care they deserve, even during out-of-hours periods.
We are looking for a dependable and motivated Coordinator to join our dedicated team, working evening and weekend shifts from 18:30 to 08:00. This role ensures the smooth running of operations during these critical times, supporting clinical staff and patients. You will be a vital link between teams and external contacts, helping to maintain high standards of service and patient care during unpredictable demand.
Joining Practice Plus Group means being part of an organization that values innovation, teamwork, and continuous improvement. We invest in our people, offering growth opportunities and fostering a supportive environment. If you want to make a difference in your community while working with a trusted healthcare provider, this role is for you.
What you'll be doing
* Coordinating and managing operational activities during evening and weekend shifts
* Acting as the first point of contact for staff, patients, and external partners during your shift
* Maintaining accurate records and ensuring compliance with policies
* Supporting clinical and non-clinical teams to deliver seamless patient care
* Handling communications and responding promptly to queries or escalations
* Monitoring resources and escalating issues as necessary to maintain service standards
What we'll look for in you
* Experience in a coordination or administrative role, preferably healthcare or a fast-paced environment
* Strong organizational skills with multitasking and prioritization abilities
* Excellent communication and interpersonal skills
* A proactive, calm, and solution-focused approach during out-of-hours challenges
* Ability to work independently during evening and weekend shifts
* Commitment to high standards of service and patient care
Location
Dorking Out Of Hours
Position
Administration and Business Support
Salary
£13.25 - £18.82 depending on shift
Vacancy Type
Casual/Bank
Schedule Type
Part Time
Rewards & Benefits
* Flexible working
* Physical and mental health support
* Refer a friend scheme
* Blue Light Card, Boundless card, Costco membership eligibility
* Award-winning ED&I programme
* Training & Development with tailored CPD via Learning Management System
* Extensive courses through Practice Plus Group Skills Academy
* Career progression opportunities
Practice Plus Group delivers over 70 healthcare services across the UK, including hospitals, surgical centres, and services in over 40 prisons. We are proud to be the UK's leading independent healthcare provider and a pioneer in Integrated Urgent Care.
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