Your new company This community‑focused organisation based in the Midlands is undertaking significant transformation to modernise its operations and enhance the experience it delivers to its customers and stakeholders. With a strong sense of purpose and a commitment to continuous improvement, it is building internal capability to support a wide range of transformation programmes across people, processes, and technology. As part of this investment, a new opportunity has arisen for a Lead Business Analyst to take ownership of the business analysis function and play a key role in shaping the future of change delivery. Your new role In this role, you'll lead and develop a team of Business Analysts and help define the organisation's approach to business analysis. You'll work closely with colleagues across the business to ensure that insight‑driven analysis supports effective decision‑making and successful delivery. Key responsibilities include: Managing, mentoring, and developing a team of Business Analysts, embedding consistent methodologies and fostering a collaborative working culture Partnering with stakeholders to explore challenges, define opportunities, and guide decision‑making through robust analysis Overseeing resource planning and allocation to ensure effective support across multiple change initiatives Leading reviews of operational processes and customer journeys, producing high‑qua...