HR Direct Advisor
This post is for a full-time temporary position, on either a 6-month or a 12-month basis. The post is a hybrid role, working remotely with 2 days based at Bristol Filton Blood Centre.
Job Summary
The HR Direct Advisor role is based in Filton, Bristol and is an intergral part in the People Directorate in delivering an effective HR Advisory service by providing expert advice and support to staff and managers nationally. Including answering HR related queries by providing advice, on a range of HR issues which is compliant with NHSBT Policy, employment law and best practice mainly by telephone or e-mail. The HR Direct Advisor is also responsible for managing a portfolio of attendance cases to closure or escalation to locally based HR Consultants.
You will undertake an extensive induction and training programme and receive ongoing development to support you in your role and achieving your career ambitions.
This role provides an excellent level of experience at the outset of your career in HR with exposure to a broad variety of policies and HR issues against the context of a diverse spectrum of roles including Drivers, support grade nursing and scientific roles, professional Nurses, Scientists and Doctors as well as Administrative and managerial roles across the whole of the UK.
Main duties of the job
In this role you will be part of a dedicated team of professional HR advisors working as a central, first point of contact to answer HR related queries for managers and staff nationally by telephone and email. Your responsibilities will include:
* Advising on the interpretation of contractual Terms and Conditions, and HR policies and employment law.
* Supporting managers by advising and coaching them in a range of HR processes as well as managing a portfolio of attendance absence
* Answering queries in a quick turnaroundtime and recognising when to refer on to specialist HR colleagues more complex cases and queries
* Recording of all calls to track activity, communications and provide management information
* Undertaking HR administrative processes such as supporting maternity applications
* Assisting with the review and updating of the knowledge database.
* Supporting and contributing in a coaching style in the case reviews as well as sharing knowledge within the wider HR Direct team to promote the ethos of development and any learnings identified
About You
Experience and Knowledge
* Experience of dealing with employee relations issues specifically in relation to attendance management
* Experience of advising and influencing managers in the interpretation of HR Policies, HR Procedures and terms and conditions of employment.
* Experience of working in a busy HR function in either the public or private sector with an awareness of office procedures
* Up to date knowledge of UK legislation, including sickness absence, maternity / paternity provisions, data protection, freedom of information
* Experience of working with Information Technology using Microsoft Office packages (Word, Excel, Teams, Outlook and PowerPoint)
Qualifications and Training
* Educated to degree level OR equivalent relevant experience
Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.
About Us
At NHS Blood and Transplant, we’re incredibly proud of the many talented people who come together every day to make our organisation the very best it can be. We have clearly defined values that are centred around offering exceptional care to our donors and their families. We take care of each other too and we focus on building our expertise so we can change lives, provide quality support and offer fulfilling careers.
It’s an opportunity to contribute to a unique team as part of a service that saves lives 365 days a year. We offer brilliant benefits including 27 days of holiday (plus bank holidays), a comprehensive induction and training programme, and competitive pension scheme.
We are passionate about creating an inclusive workplace and aim to reflect the diverse communities we work with and positively encourage applications from all sectors of the community.
What we offer you:
* You will undertake an extensive induction and training programme and receive ongoing development to support you in your role and achieving your career ambitions.
* Hybrid working, with 2 days office-based and remainder working remotely.
* NHSBT promotes flexible working opportunities where the role allows.
* 27 days per year plus 8 bank/public holiday. Pro rata if part-time. Leave increases to 29 days after 5 years’ service and 33 days after 10 years’ service.
* An NHS career pathway- we’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
* NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions
Three small words, one big difference - Caring, Expert and Quality.
Together we'll save and improve more lives than ever
This vacancy will close at 23:59 on Tuesday 4th November 2025 however this vacancy may close sooner than the advertised deadline if we receive a high volume of applications, so we recommend applying early.
Interviews are anticipated to be held on Monday 24th November / Tuesday 25th November subject to confirmation
For informal enquiries please contact Name: Kirstie Jefferies, Job Title: HR Direct Team Leader Contact Details: kirstie.jefferies@nhsbt.nhs.uk
Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification.