Annual wage £12,480.00 Wages explained Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). Minimum Wage Rates Working week Monday - Friday 08:30 - 17:00 Total hours per week: 37.5 Expected duration 15 Months Possible start date 08 Jul 2024 Date posted 21 May 2024 Apprenticeship level Intermediate Level 2 (GCSE) Reference number VAC1000252151 Positions 1 available What you will do in your working day Typical day to day duties include: Processing university applications Updating and maintaining applicant records Handling telephone inquiries and managing email correspondence Updating and maintaining a CRM system Will be expected to handle sensitive personal information. Assisting the in marketing, helping to update social media pages Helping to maintain office cleanliness and management of supplies The training you will be getting You will work towards a Level 2 Customer Service Practitioner Apprenticeship and will attend National Business College one day per fortnight. Functional skills in maths and English (if required). What to expect at the end of your apprenticeship To develop skills and move onto level 3. Requirements and prospects Desired skills and personal qualities Communication skills, IT skills, Organisation skills, Customer care skills, Administrative skills, Logical, Team working, Initiative, Patience Qualifications GCSE or equivalent English (Grade 4) Desired GCSE or equivalent Maths (Grade 4) Desired