Job Title: Learning and Development Manager / Trainer Salary: Up to £35,000 per annum Location: Kirkstall, LS4, Leeds Employment Type: Full-time, Office-based ________________________________________ Overview: We are seeking an experienced and dynamic Learning and Development Manager / Trainer to join our growing team in Kirkstall, Leeds. This role is ideal for someone passionate about delivering impactful, practical trainingparticularly within B2B sales and appointment setting. ________________________________________ Key Responsibilities: Design, deliver and evaluate engaging training programmes focused on B2B sales and appointment setting Lead classroom-style training sessions for both new hires and existing sales staff Provide ongoing coaching and development to enhance team performance and drive results Collaborate with management to identify evolving training needs and adapt content accordingly Track and report on training effectiveness, progress, and performance improvement Continuously update training materials in line with market trends, company goals, and best practices Lead by example confidently jumping on calls when needed and demonstrating frontline sales techniques ________________________________________ Essential Skills and Requirements: At least 1 year of experience delivering training to large teams, ideally within a sales or call centre environment A strong background in B2B sales, telesales, or appointment setting, with a clear understanding of sales psychology Must be confident in teaching and applying permission-based openers and the modern approach to cold calling Not afraid to lead from the front - happy to jump on the phones and demonstrate what good looks like Able to train others in the psychology of buyer engagement and objection handling A proactive self-starter who isnt afraid to lead from the front and demonstrate best practice live Excellent communication, presentation, and coaching skills Well-organised, highly driven, and based within commuting distance of LS4, Kirkstall ________________________________________ What We Offer: A competitive salary of up to £35,000 A supportive and collaborative working environment Opportunities for career growth and progression within a growing business