Senior Delegated Authority Analyst
Join this high performing Delegated Operations team who play a vital role in supporting the Delegated Authority team based in our London, UK office whilst at the same time undertaking transformation activities with which to broaden, and better control the services provided. This exciting opportunity will allow the you to be part of ensuring the integrity, accuracy, and efficiency of delegated underwriting operations. This role combines technical expertise in delegated authority processes with responsibility for financial controls, regulatory reporting, process development, and cross-functional coordination, thereby playing a key part in strengthening the operational resilience of the services provided by the Operations function.
This role combines technical expertise in delegated authority processes with responsibility for financial controls, regulatory reporting, process development, and cross-functional coordination.
Responsibilities:
* Service Management: Manage the oversight of delegated premium and loss fund processing, ensuring accuracy, timeliness, and adherence to contractual and regulatory obligations.
* Performance Monitoring: Measuring and evaluating delegated operations performance.
* Customer Satisfaction: Champion a service-led approach to delegated operations, fostering strong working relationships with underwriting, claims, and external stakeholders.
* Process Improvement: Support the continuous improvement of delegated operations processes to enhance efficiency and effectiveness.
* Stakeholder Relations: Act as a key point of contact with the business, outsourcing partners, and other stakeholders to ensure smooth service delivery. Also, develop liaisons within the team and with other functional departments to ensure the end-to-end business process is effective and efficient.
* Compliance and Risk Management: Support the compliance of delegated operations processes with regulatory requirements whilst also implementing and monitoring risk management practices to mitigate operational risks and improve operational resilience.
* Training and Development: Support colleague training by mentoring and providing leadership to less experienced team colleagues.
You will need:
* Bachelors degree or equivalent, and insurance qualification (ACII) is preferred.
* Strong understanding of delegated authority frameworks, premium lifecycle management, bordereaux processes, and loss fund oversight.
* Experience producing and interpreting reporting for governance forums and regulatory bodies.
* Data driven approach to measuring service and ability to analyse trends in data.
* Strong problem solving and decision-making abilities.
* Working knowledge of Delegated Authority systems (to include BinderCloud) would be useful.