Are you a dynamic people manager with a sharp eye for process efficiency and client service excellence?
We’re looking for a Business Support Manager to join our client, an independent Employee Benefits and Financial Planning business. This role offers the opportunity to lead a talented administration and consultancy team within a growing, cross-border financial services division.
What You'll Be Doing:
* Overseeing team operations, managing workloads, and maintaining high performance standards
* Driving service quality across employee benefit offerings and international retirement plans
* Reviewing, implementing, and optimising internal processes and procedures
* Supporting recruitment, onboarding, training, and development of team members
* Acting as a key compliance champion, ensuring regulatory and procedural adherence
* Preparing departmental updates for senior leadership meetings
* Leading projects and driving team culture with positivity and accountability
What We're Looking For:
* Strong leadership experience in a financial services or regulated environment
* Proven ability to manage administration and consultancy teams effectively
* Excellent organisational, communication, and process improvement skills
* Familiarity with employee benefits or international retirement schemes is a plus
* A proactive and collaborative attitude, with a high attention to detail
Why Apply?
* Be part of a respected, international operation with a supportive team culture
* Play a pivotal role in shaping how we serve our global clients
* Enjoy opportunities to grow and develop in a values-led environment