Overview
Location: Carrickfergus, must be prepared to travel to properties throughout Northern Ireland
Contract: Permanent
Hours: 37.5 hrs per week, part time options may be considered
Job Ref: Property Officer
All successful applicants will also be required to provide documentary evidence of their right to work in the UK. Please note Abbeyfield & Wesley Housing Association does not hold a license to sponsor Working Visas.
Full details of the job requirements are available in the Job Description link below.
Responsibilities
* To assist with providing an innovative, professional and proactive response maintenance service.
* To respond directly to tenant/resident/staff queries regarding maintenance requests and process requests in accordance with association’s policy and procedures.
* To undertake detailed inspection of void properties and bring them back to a lettable standard within agreed timeframes.
* To monitor contractor performance ensuring conditions of contracts are complied with.
* Take responsibility for the maintenance process and escalating serious matters or matters requiring legal action to the Property Manager.
* Maintain an effective filing and computerised diary system in respect of housing maintenance issues, updating property information, maintenance activity as appropriate.
* Provide the Property Manager with information required for reporting to SMT, Committee and Board.
* Undertake property inspections, providing a support service for any problems, finding a suitable resolution where possible.
* Carry out estate management inspections in line with the programme of inspections.
* To review and authorise contractor payments.
* Maintain awareness of the external business environment to identify changes which may have an impact on the organisation.
* Ensure all duties and responsibilities are carried out within standards outlined in the Housing Association Guide and Regulatory Framework.
Qualifications and Experience
* Relevant 3rd Level Qualification (University Degree / HND / HNC or equivalent) OR demonstrable experience in a similar or housing / maintenance management environment.
* A minimum of 1 year’s relevant experience in housing, construction or maintenance management.
* Computer Literacy and a good working knowledge of Microsoft Office packages including Word, Excel and Outlook.
* Access to car/vehicle for visiting Association stock/properties.
* Experience of Housing Management systems, and particularly SDM.
* Knowledge of Schedule of Rates for populating works orders.
* Experience working with contractors in measured term contracts
Additional Requirements
* To ensure the effective and efficient delivery of Property management operation and assist the Association to achieve its core aims and objectives.
* To operate an effective response maintenance service, management of aids and adaptations, servicing, cyclical and planned maintenance schemes.
Equal Opportunity and Recruitment
Abbeyfield & Wesley welcomes applications from all sectors of the community irrespective of age, race, religion, sex, sexual orientation or disability. The information requested in this form is to enable us to obtain a rounded picture of you. Personal information will not of itself be used to disqualify your application.
This post involves substantial access to vulnerable adults and children, therefore, as part of the selection process, Abbeyfield & Wesley requires an Enhanced Disclosure Check to be carried out through Access NI. Following interview, the preferred candidate will be offered the post subject to satisfactory Enhanced Disclosure Check. This will include verification of identity and a report on the preferred candidate’s full criminal history (including spent and unspent convictions), cautions, disqualifications from regulated or care positions, and any other material considered by the police to be relevant to the position applied for. A criminal record will not necessarily be a bar to obtaining a position (if you require further information, please request a copy of the Abbeyfield & Wesley Policy on Recruitment of those with a Criminal Record). Abbeyfield & Wesley have a policy on the secure handling, use, storage, retention & disposal of data, which is available upon request. You can access further information and the Access NI Code of Practice on the NI Direct Government Services website.
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