Reservations Advisor (Outbound and Inbound)
Lymington, New Forest
Negotiable Basic + Commission
Must have experience in telesales, inbound and outbound, holiday park highly desirable
Own transport needed due to location
We’re looking for an enthusiastic Reservations Advisor to join a busy and friendly office based Reservations Team at a beautiful park in the New Forest.
If you enjoy helping customers, thrive on delivering excellent service over the phone, and are confident in a fast‑paced environment, this could be the ideal role for you.
About the Role
As a Reservations Advisor (Telesales), you will:
• Manage inbound and outbound calls, assist guests, and drive revenue through holiday bookings
• Provide outstanding customer service and support
• Carry out general administration tasks
• Work as part of a supportive, collaborative office team
• Must be able to Work 37.5 hours per week, on a 2 week rolling rota which will include working weekends & bank holidays.
What We’re Looking For
• Excellent communication and telephone skills
• Target and sales driven individual
• Friendly, confident, and customer‑focused approach
• Strong attention to detail
• Ability to multitask and stay organised during busy periods
What We Offer
• A welcoming work environment at a beautiful holiday park
• Full training and support
• Opportunity to be part of a well‑established team dedicated to great guest experiences
• Monthly Commission paid (on hitting targets) to boost your earning potential