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Housing Officer (Income & Inclusion) 35 hours, Swansea
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Job Category:
Other
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EU work permit required:
Yes
Job Reference:
bc7f3c6efb28
Job Views:
7
Posted:
14.07.2025
Expiry Date:
28.08.2025
Job Description:
A fantastic opportunity has arisen for a positive individual to join us in the role of Rent Housing Officer in the Housing department at Caredig. The successful candidate will ensure efficient rent collection and income management whilst supporting tenants to maintain sustainable tenancies. You will play a key role in minimising arrears, providing financial advice, and working collaboratively to sustain tenancies.
A key aspect of the role is to encourage independence and support tenants at risk of losing their tenancies to manage and resolve their own problems.
You will work collaboratively with your team, other departments, tenants, and partners, building relationships to create sustainable communities.
The right person will be committed to working within our values and contributing to our continuous improvement as a team and as an organization.
Our ideal candidate will be focused and possess excellent customer care skills gained within a housing environment. A broad knowledge of housing law relevant to tenancy management and current social housing issues is essential. A housing qualification is desirable but not essential.
We offer excellent terms including an annual leave allowance starting at 28 days plus bank holidays, additional days for long service (pro-rata), and comprehensive training.
Please contact Stuart Middleton, our Operational Manager for Housing, at 01792 482440 with any questions about this role.
To learn more about the benefits we offer, please read the Recruitment Pack available for download via the link below.
Find more information and apply by clicking the 'apply now' tab on this vacancy on our website: https://www.caredig.co.uk/work-for-us/current-vacancies/
We do not currently offer sponsorship.
Closing date: Wednesday 16th July 2025 at 12 noon
Interview date: Friday 1st August 2025
We strive to be a diverse and inclusive organization, where everyone can be themselves. We hire from diverse backgrounds to strengthen our organization.
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